FAQ / BECOME A CUSTOMER
We welcome new accounts. Before you dive all the way in, take a moment to read through the following frequently asked questions.
Frequently Asked Questions
What is the scope of your business, product offerings, and services?
Stevenson Vestal is a COM (Customer’s Own Material) drapery workroom to the trade in Burlington, North Carolina. Since 1985 we have been focused on doing one thing well: handcrafting beautiful custom soft goods.
We make full-length and oversize pleated, shirred, Ripplefold, and tab draperies, tiebacks, child-safe Roman shades including cordless control, shade toppers, valances, pillows, shams, boxed cushions, seat cushions, bolsters, hand-guided quilted bedspreads, duvet covers, dust ruffles, and tablecloths.
We offer custom embellishments, including hand-sewn trims on the overlap of draperies, as well as welt, bands, grand bands, buttons, grommets, arched boards for valances, shades, and shade toppers, and much more.
We sell a line of premium 54" lining fabrics, including interlining. We also provide forms for pillows, shams, indoor and outdoor forms for cushions, as well as inserts for duvets.
We specialize in UPS shipping.
We have optimized our business for a remote relationship with our customers. In fact, you can think of us as a communications company attached to an artisanship company. Over the decades we have learned how to excel at highly personal customer service and an organized process that keeps you informed at every step of the way.
High quality artisanship is our top priority.
As a single team of people, we aspire to add more function and beauty to the world through custom soft goods.
Are we a good fit?
Here are some questions to help you determine if Stevenson Vestal might be a good fit for you.
1. Are you currently selling custom soft goods?
2. Is high-quality artisanship a priority for you?
3. Do you have your own suppliers for fabrics, trims, and hardware?
4. Do you have either an independent or an in-house installer?
5. Are you in need of a new workroom, or perhaps for additional workroom services?
6. Do you have an order we can quote for you now?
If you answered “yes” to most or all of these questions, we might be your ideal workroom!